Typically not fully covered, since movers can’t verify how well a box was packed. Professionally packed boxes usually have stronger coverage, which is one reason many customers opt for at least partial packing service.
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Sometimes, but coverage varies widely by policy and often excludes items in transit. Check with your insurance provider before moving day to understand what is and isn’t covered during transport.
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Related: How do I file a damage claim?
Document damage with photos, note it during your final walkthrough, and submit a claim within the timeframe stated in your contract, usually within a set number of days after the move.
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Most policies exclude cash, jewelry, important documents, and items you packed yourself unless separately declared. Keep valuables and irreplaceable items with you rather than in the moving truck.
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Related: Should I buy extra moving insurance?
If you have high-value furniture, electronics, or heirlooms, additional full-value protection is worth considering since basic coverage pays out based on weight, not actual replacement cost, and may not cover full losses.
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Related: What is released value protection?
Released value protection is the free, basic coverage included by law, reimbursing a set amount per pound of an item regardless of its actual value. It’s minimal, so ask about upgraded coverage for valuables.
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Yes, basic valuation coverage is included with every move at no extra charge. It covers a set amount per pound per item, and additional full-value coverage is available if you want more protection.
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Yes, washers and dryers are common in local moves. We recommend securing the washer drum and disconnecting hoses beforehand; our crew handles the heavy lifting and reconnections are typically a separate plumbing task.
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Yes, most sectionals separate into individual pieces for easier carrying through doorways and stairs, then get reassembled at your new home, minimizing the risk of scraping walls or door frames.
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Related: Do you move antiques and heirlooms?
Yes, antiques get extra padding, careful handling, and sometimes custom crating for high-value or fragile pieces. Point out any irreplaceable items during your walkthrough so the crew treats them accordingly.
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Related: Can movers handle a large aquarium?
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